How we’re using AI at Faversham House
AI is being used to improve efficiency, enhance existing products and develop new ones, which is where the fun starts, says Carl Myers, chief technology officer.
A couple of years ago, the AI question for most publishers was whether to experiment. That has been settled. AI is now at work in newsrooms, archives, ad sales and production, and the harder conversation is about what it is doing to the business around it.
Search is the pressure point. Answer engines summarise journalism without sending the reader on, and referral traffic is falling as a result. Publishers are split between signing licensing deals and blocking crawlers, with more of them now looking to negotiate collectively. Before any contract is signed, it is worth knowing which of your content is genuinely hard to replace and exactly what rights are being sold.
AI might be able to knock out something quickly, but speed isn’t the same as value and fluency isn’t the same as truth.
Toby Wiseman AI in practice: Hearst UK
Inside the business the picture is brighter. Regional groups use AI-assisted reporting for routine local stories, which frees other reporters to get out of the office. B2B publishers have turned deep archives into search tools that answer readers' questions, and at least one has sold subscriptions off the back of it.
Whether the human checks survive cost pressure is the open question. So far, the industry's bet is that original, specialist journalism and a direct relationship with readers will hold their value however the technology moves.
Below you'll find some of our best feature articles on AI in publishing, from licensing strategy and search to newsroom case studies and editorial policy, alongside our latest news and industry commentary.
Before rushing in to make deals with AI companies, publishers need to properly evaluate the value of their content, says Sajeeda Merali, CEO of the Professional Publishers Association.
The biggest puzzle for publishers today is where to find audiences and how to keep them. How to meet this challenge was the focus of the latest AOP CRUNCH event, writes AOP’s Richard Reeves.
emap’s Nursing Times was quick to explore the potential of AI when it launched its LLM search service last year. Sixteen months on, Robin Booth tells us what they’ve achieved so far and how they plan to use AI next.
Newsquest has published over 10,000 articles with the aid of AI. Jody Doherty-Cove, head of editorial AI, tells us how and why Newsquest is deploying AI across its newsrooms.
Toby Wiseman, MD, content, tells us how Hearst UK is using AI now and where he sees the best opportunities for future development.
Most publishers are trialling AI tools to some degree, but how many are actually seeing quantifiable benefits from their efforts? Meg Carter talks to Ana Jakimovska, head of AI strategy at Mediahuis, about their approach to AI adoption.
Steve Pinches, chief product and technology officer at Which?, looks at the tech opportunities and challenges facing his company and the wider consumer publishing sector.
Peter Barr-Watson, chief technology officer at The Independent, looks at the tech opportunities and challenges facing his company and the wider news media sector.
Reuters Institute’s ‘Journalism, media, and technology trends and predictions 2026’ report shows how publishers are reacting to the twin threats from AI answer engines and human creators, writes Nic Newman.
Having humans involved in the process has been what’s given publishers the license to explore all that artificial intelligence has to offer…
AI is being used to improve efficiency, enhance existing products and develop new ones, which is where the fun starts, says Carl Myers, chief technology officer.
Publishers wanting to harness the true potential of AI around workflow efficiency, should approach implementations strategically. Tom Pijsel, VP product management at WoodWing, explains how this can be achieved.
The key differentiator between professional and non-professional publishers in the future will be the extent to which humans create the content.
In the first of our new ‘Industry Voice’ series, Owen Meredith, CEO of the News Media Association, outlines the challenges facing news media and his organisation’s position on tackling unfair competition, protecting IP and promoting press freedom.
In today’s fast-changing media and tech world, publishers need to rethink the way they recruit, train and develop staff, says David Reay.
In the first of our new ‘Digital Horizons’ series, Tom Lake, director of product and technology at Infopro Digital, looks at the tech opportunities and challenges facing his company and the wider B2B sector.
Christian Broughton, CEO of The Independent, is an optimist. As he tells Meg Carter, the industry needs to stop seeing every tech innovation as a threat and more as an opportunity.
OpenAI recently unveiled the second generation of its video creation app, Sora. James Evelegh looks at the implications.
TIME has revealed its 25th annual list of the Best Inventions featuring 300 innovations and 100 special mentions.
Who is shaping the media industry? That is the question the annual mediashapers survey seeks to answer. Jim Bilton picks out the main findings from this year’s poll.
The PPA has been named Best Trade Association at industry awards.
Legal professionals in law firms and corporate legal departments can accelerate decision-making through integrated expert AI document analysis.
Make openness Europe’s scientific strength: Frontiers urges action at European Parliament.
SheerLuxe sister company Luxe&Co & jewellery brand Heavenly London debut ‘Afterlight,’ using AI innovation to give opportunity to smaller brands.
The crowded news sector saw two new entrants this week, both with major implications for mainstream publishers.