AdvantageCS sought the partnership in order to provide a full-service solution to membership organizations and publishers, prospects and clients alike.
“More and more of our prospects are asking for a full-service option,” says Dan Heffernan, Vice President and Chief Product Manager at AdvantageCS, “especially membership organizations. We wanted to find just the right partner to expand our line of services. We are delighted to work with SFG; they offer just what we were looking for, and their reputation for quality was also an important consideration.”
SFG will provide order processing and customer care (including call centre, mail order, deposit preparation, and credit card processing), lettershop, and product fulfilment services (including pick & pack, receiving, storage and inventory) for AdvantageCS clients who outsource such services.
“AdvantageCS is a known leader in the software space for media and membership companies,” notes Tony Pytlak, President/COO at SFG. “Membership organisations are recognising the cost-savings that they can realise through a fully outsourced solution that includes best-of-breed technology and integrated operations. We are excited to partner with AdvantageCS to provide this end-to-end solution.”
SFG is fully PCI compliant at the highest designation (a Level One Service Provider) and SSAE16 audited – their online payment processing transactions are fully secure and compliant with all industry requirements.
Together, AdvantageCS and SFG offer a one-stop solution for clients who want the premier software solution with full service, says AdvantageCS.
