TeamRock, who publish magazines such as Classic Rock and Metal Hammer, selected Quadrant as their subscriptions management bureau based on their global customer service and value-added solutions. Following the transition of all their brands to Quadrant, TeamRock has selected Air Business to manage their international and domestic distribution, seeing the benefit of having one end to end provider.
Jon Beeson, marketing director for TeamRock, commented: “Quadrant did a great job transitioning all our brands given the challenging timings. Having built up a good relationship with Quadrant, seeing the benefits their team has brought to our brands, we elected to use Air Business as our distribution partner to make the subscriptions process even more efficient.
“Having an end to end solution for our publications all under one roof has improved efficiencies as we have one point of contact, one invoice and a wealth of expertise to call on when needed.
“We trust them to meet the challenges we face, not only in the evolving publishing industry but also with our membership products, as we require the latest technology and support to reach our objectives.”
Phil Holland, head of key accounts, adds: “We are very pleased to provide TeamRock with a unique end to end solution. As the only global distribution and integrated subscriptions management bureau we can offer them business efficiencies as well as high quality services which we constantly look to develop in line with the evolving industry.”
