What we’ve learnt so far at Immediate Media
Immediate Media has put a lot of effort into evaluating the potential of AI. Katja Eggert, head of strategic development, outlines how their approach to AI has evolved.
A couple of years ago, the AI question for most publishers was whether to experiment. That has been settled. AI is now at work in newsrooms, archives, ad sales and production, and the harder conversation is about what it is doing to the business around it.
Search is the pressure point. Answer engines summarise journalism without sending the reader on, and referral traffic is falling as a result. Publishers are split between signing licensing deals and blocking crawlers, with more of them now looking to negotiate collectively. Before any contract is signed, it is worth knowing which of your content is genuinely hard to replace and exactly what rights are being sold.
AI might be able to knock out something quickly, but speed isn’t the same as value and fluency isn’t the same as truth.
Toby Wiseman AI in practice: Hearst UK
Inside the business the picture is brighter. Regional groups use AI-assisted reporting for routine local stories, which frees other reporters to get out of the office. B2B publishers have turned deep archives into search tools that answer readers' questions, and at least one has sold subscriptions off the back of it.
Whether the human checks survive cost pressure is the open question. So far, the industry's bet is that original, specialist journalism and a direct relationship with readers will hold their value however the technology moves.
Below you'll find some of our best feature articles on AI in publishing, from licensing strategy and search to newsroom case studies and editorial policy, alongside our latest news and industry commentary.
Before rushing in to make deals with AI companies, publishers need to properly evaluate the value of their content, says Sajeeda Merali, CEO of the Professional Publishers Association.
The biggest puzzle for publishers today is where to find audiences and how to keep them. How to meet this challenge was the focus of the latest AOP CRUNCH event, writes AOP’s Richard Reeves.
emap’s Nursing Times was quick to explore the potential of AI when it launched its LLM search service last year. Sixteen months on, Robin Booth tells us what they’ve achieved so far and how they plan to use AI next.
Newsquest has published over 10,000 articles with the aid of AI. Jody Doherty-Cove, head of editorial AI, tells us how and why Newsquest is deploying AI across its newsrooms.
Toby Wiseman, MD, content, tells us how Hearst UK is using AI now and where he sees the best opportunities for future development.
Most publishers are trialling AI tools to some degree, but how many are actually seeing quantifiable benefits from their efforts? Meg Carter talks to Ana Jakimovska, head of AI strategy at Mediahuis, about their approach to AI adoption.
Steve Pinches, chief product and technology officer at Which?, looks at the tech opportunities and challenges facing his company and the wider consumer publishing sector.
Peter Barr-Watson, chief technology officer at The Independent, looks at the tech opportunities and challenges facing his company and the wider news media sector.
Reuters Institute’s ‘Journalism, media, and technology trends and predictions 2026’ report shows how publishers are reacting to the twin threats from AI answer engines and human creators, writes Nic Newman.
Having humans involved in the process has been what’s given publishers the license to explore all that artificial intelligence has to offer…
Immediate Media has put a lot of effort into evaluating the potential of AI. Katja Eggert, head of strategic development, outlines how their approach to AI has evolved.
What type of content is being read by what type of visitor to your site? A deep knowledge of content consumption habits should be informing your content strategy. AI can help with this, says Aliya Itzkowitz, manager at FT Strategies.
One of the first benefits publishers associated with AI was in the area of workflow efficiencies. Stewart Robinson, managing director of Full Fat Things, looks at how far the publishing sector has come in realising those benefits.
The B2B publisher has used AI to launch a new data service for its flagship brand. Thomas Lake, director of product and technology, outlines what they’ve learnt from the experience.
AI is driving major workflow efficiencies and image enhancements within editorial and picture teams, says Derek Milne, commercial pixometrist at Pixometry.
If AI tools are intuitive and easy to use, journalists will use them. If they’re not, they won’t. Peter Dyllick-Brenzinger, head of product and engineering at Purple, looks at this and other AI lessons learnt so far.
One of the most effective ways in which AI can assist in the copy editing process, says Tom Pijsel, VP product management at WoodWing, is in the area of copy fitting.
Creating comprehensive directories of local businesses is just one of the areas where AI can help drive increased commercial revenues, says Christian Scherbel, CEO at Smartico.
Publishers like BMJ, where the trustworthiness of their content is paramount, have stepped carefully into the world of AI. Ian Mulvany, chief technology officer, explains their approach and what they have learnt to date.
Welcome to our second AI special! This time, leading suppliers and publishers tell us what they’ve learnt so far, drill down into specific use-cases and give us three best practice top tips.
Jellyfish has launched Share of Model Platform, a solution to track how LLMs perceive brands, products & services.
The Society of Editors has responded to the Future of News Report.
With so much content out there, how do professional publishers get noticed?
News Media Association responds to The Future of News Report.
dmg media has announced a significant investment in a US generative artificial intelligence platform that aims to compensate news publishers fairly for their work.